Scripts & Templates
osTicket
A free, open-source support ticket system for handling customer questions.
Pass it on:
WhatsApp
- Added
- Oct 31, 2026
- Source
- osticket.com
osTicket turns customer emails and web forms into tickets, so nothing slips through the cracks. You can assign tickets to staff and see what's still open.
What you can do with it
- Collect support requests by email or web form
- Assign tickets and set due dates
- Keep a full history of every conversation
Good to know
Set up email piping or fetching so new emails turn into tickets automatically.
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